Buffalo Plumbing Showroom
4.3 (17 reviews)
Closed ⋅ Opens 9 AM
Bathroom supply store
Kitchen supply store
Review Summary
- Positive: Good selection of fixtures, quality products, knowledgeable and attentive staff, helpful service, and use of technology (virtual tour).
- Negative: Poor customer service (missing items, lack of apologies), issues with display merchandise (missing parts, non-refundable policy), long wait times for orders, and inconsistent pricing information.
- Mixed: Some customers experienced excellent service, while others were disappointed. Quality of products is good, but customer service and handling of issues are inconsistent.
Reviews
View All on Google4.3
(17 reviews)
5 ★65%
4 ★12%
3 ★18%
2 ★0%
1 ★6%
CELESTE stevenson
Thank you I greatly appreciate your effort , understanding and quick response . Celeste Very disappointed with the service. Received my order on the wrong delivery date. When my husband called to say we were missed a glass door he didn't even receive an apology from our salesperson. When we installed the shower surround, we were once again missing the adhesive and bottom of door striping. I went into the store and once again didn't even receive an apology and I'm still waiting for the striping since I had to buy adhesive to install the surround. The quality is there but very very disappointed in the sales person.
Matt Pierson
September 16, 2021